WhatsApp Order Bot

Customers message your business number and you or your staff manually type out prices, confirm stock, and copy order details into a spreadsheet — all day, every day. Orders get missed at night and on weekends, and mistakes creep in from manual entry.

What's included

• A WhatsApp Business API bot connected to your existing number
• Menu/catalog flow so customers can browse and select items
• Automatic order summary sent to you (email, sheet, or dashboard)
• Handoff to a human agent when the bot cannot resolve a request
• Basic FAQ answers (hours, delivery area, payment methods)
• One round of revisions after the first working version

What's not included

• Payment collection inside WhatsApp (customers still pay via your existing method)
• Inventory management system
• Multi-language support beyond one language at launch
• Ongoing content updates to the bot after handover

“Built a similar order flow for a food vendor that cut manual order entry to near zero during peak hours.”